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We at Brooklyn Craft Telford aim to bring all of our customers the very best value for money, services and food around Telford. Give us feedback.
Value for Money
Phenomenal wings as always. The
kinder shake went down a dream
with the Mrs
didn't deliver the most expensive
item on order, extremely
disappointing. everything else
Reply : Sorry what was missing off your order?
I ordered (1068815520) from you
last night and the food was
great, the burger in particular,
but unfortunately my side of skin
of fries was missed.
Just wanted to let you know in
case something was going wrong,
didn’t want to not say anything
and then someone else to leave a
Not looking for a refund, happy
to support local business.
Reply : Thank you so much Chris you’re a star next time you order from us please have the staff know in the comments so they can give you an extra portion of fries
Ordered three drinks, only got
two but aside from that, food was
food is very good
soooo fast and amazing food
Tonight we ordered our second
ever order from you, and
unfortunately the order was
completely incorrect. From
experience of other take always
local to us, this has
traditionally led to a very bad
experience. Here it was the
opposite, despite our initial
annoyance and anger, Brooklyn
craft went more than out of their
way to correct the mistake, they
took responsibility, apologised,
and more than made amends. The
food was also delicious, utterly,
they turned it around completely
and made us go from saying we’d
never order from them again to
saying we might in future only
order from here. More than
impressed, thank you for going
above and beyond. And the food
was tremendous. Thank you.
Had your burgers for the first
time a couple of weeks ago and
was instantly hooked - gorgeous!
I've noticed that I've been
awarded points for my orders but
I can't see how I use / redeem
them? I've also noticed an option
for student discount but, again,
there is no information on how to
activate / use this. Can you give
me some information on both
had a little hickup with
delivery. app stated food had
been delivered but hadn't.
delivery driver apologised and
explained the satnav took him to
the wrong street but it happens.
never ordered from here before
but will do again, food was
really nice. highly recommended
Excellent and friendly customer
service! Our order was delivered
on time and as requested.